Privacy Policy

Privacy Policy of the bike-co.pl website

1. Personal data administrator
The controller of personal data obtained in the process of booking a trip or equipment via the Bike&CO website is Be Alive Zuzanna Załoga with its registered office in Warsaw, ul. Blaszana 1/113, NIP: 823-153-69-92, REGON: 147284050, contact e-mail: .

2. What data do we process?
Depending on how you use the website, we may process the following data:
• name and surname,
• email address,
• telephone number,
• address details (e.g. in the case of equipment delivery),
• payment details (e.g. order number, payment method),
• location data (when using an application with GPS function),
• technical data (e.g. IP address, device type, cookies).

3. Purposes and legal basis of processing
We process personal data for the following purposes:
• provision of services (e.g. reservation and rental of equipment) – Article 6, paragraph 1, letter b of the GDPR,
• handling inquiries via the contact form – Article 6(1)(f) of the GDPR,
• direct marketing (newsletter, promotional offers) – Article 6, paragraph 1, letter a or f of the GDPR,
• conducting statistics and analyses – Article 6(1)(f) of the GDPR,
• compliance with legal obligations (e.g. tax obligations) – Article 6(1)(c) of the GDPR.

4. Data storage
We store personal data:
• for the period necessary to provide services and legal obligations,
• until the consent is withdrawn (in the case of data processed on its basis),
• for a maximum of 5 years after the end of cooperation (for archival purposes or defense against claims).

5. Data recipients
Your data may be transferred:
• courier companies or Bike&CO drivers,
• payment operators (e.g. Przelewy24),
• companies providing IT services (e.g. hosting),
• entities supporting us in marketing (e.g. Get Response, Google, Meta).
We never sell personal data to third parties.

6. Cookies
The website uses cookies to:
• ensuring the proper functioning of the website,
• website traffic analysis (e.g. Google Analytics),
• conducting marketing activities (remarketing, advertising on social media).
The user can change cookie settings in their browser.

7. User rights
You have the right to:
• access to your data,
• their correction,
• deletion („right to be forgotten”),
• processing restrictions,
• data transfer,
• filing an objection,
• withdrawal of consent (if it was the basis for processing),
• submitting a complaint to the President of the Personal Data Protection Office (uodo.gov.pl).

8. Contact
In matters concerning personal data, you can contact:
• email:
• by mail: Be Alive Zuzanna Załoga, ul. Blaszana 1/113, 03-703 Warsaw